WEBSITE PRIVACY POLICY

Thank you for choosing to be part of our community at Nature’s Meal (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. When you visit our website naturesmeal.com and use our services, we take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. This privacy policy applies to all information collected through our website (such as naturesmeal.com), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the "Services"). Your privacy is important to you and to us. To protect your privacy, Nature’s Meal follows different principles in accordance with worldwide practices for customer privacy and data protection. We won’t sell or give away your name, mail address, phone number, email address or any other information to anyone. We will use state-of-the-art security measures to protect your information from unauthorized users. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our website and services.

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

1. PERSONAL INFORMATION YOU DISCLOSE TO US.

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you create a Registration ID on the site or when you download free software, enter a contest, order email newsletters or join a limited-access premium site. We use your Personal Information for four primary purposes: To make the site easier for you to use by not having to enter information more than once; To help you quickly find products, services or information; To help us create content most relevant to you; and To alert you to product upgrades, special offers, updated information and other new services from Nature’s Meal.

2. USE OF WEBSITE

If you choose not to register or provide personal information, you can still use most of naturesmeal.com. Notwithstanding, you will not be able to access areas that require registration. If you decide to register, you will be able to select the kinds of information you want to receive from us by subscribing to various services, like our electronic newsletters. If you do not want us to communicate with you about other offers regarding Nature’s Meal products, programs, events, or services by email, postal mail, or telephone, you may select the option stating that you do not wish to receive marketing messages from Nature’s Meal. Nature’s Meal occasionally allows other companies to offer our registered customers information about their products and services, using postal mail only. If you do not want to receive these offers, you may select the option stating that you do not wish to receive marketing materials from third parties. 

3. VERIFICATION

We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time by logging into your account. There, you can: View and edit personal information you have already given us; Tell us whether you want us to send you marketing information, or whether you want third parties to send you their offers by postal mail; and sign up for electronic newsletters about our services and products. Once you register, you won't need to do it again. Wherever you go on naturesmeal.com, your information stays with you. 

4. TECHNOLOGICAL / ORGANIZATIONAL SECURITY

We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. We work diligently to ensure your e-commerce transactions are safe and secure. When you place orders or access your personal account information, you're utilizing secure server software SSL, which encrypts your personal information before it's sent over the Internet. SSL is one of the safest encryption technologies available. In addition, your transactions are guaranteed under the Fair Credit Billing Act. This Act states that your bank cannot hold you liable for more than $50.00 in fraudulent credit card charges. If your bank does hold you liable for $50.00 or less, we'll cover your liability provided the unauthorized, fraudulent use of your credit card resulted through no fault of your own and from purchases made from us over our secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures. Nature’s Meal strictly protects the security of your personal information and honors your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access. Your information may be stored and processed in United States or any other country where Nature’s Meal, its subsidiaries, affiliates or agents are located. You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your user name and password, so do not share these with others. 

5. SECURITY METHODS UTILIZED

We employ several commonly used technologies on this website: cookies, clear gifs, networking traffic monitoring and active scripting. We use these to monitor the performance of the website, measure its effectiveness, tailor our products, services and advertising to suit the personal interests of you and others, estimate our audience size, assist our online merchants to track visits to and sales at our website and to process your order, track your status in our promotions, contests and sweepstakes, and/or analyze your visiting patterns. “Cookies” are small pieces of information stored by your browser on your computer’s hard drive. Most web browsers automatically accept cookies,

but you can usually change your browser to prevent this. If you disable cookies, you may be unable to order or use other features of our website. If you experience any problems, please email us at customerservice@naturesmeal.com. “Clear gifs” (also known as “web beacons” or “pixel tag”) are tiny graphics with a unique identifier, similar in function to cookies, and are used to help us better optimize our advertising. “Network traffic monitoring” is programming that monitors and analyzes network traffic and can be used to capture data being transmitted on a network, including plain-text data and computer IP addresses. “Active scripting” is programming code that is designed to collect information about your interactions with the website, such as which links you click on. The code is temporarily downloaded onto your computer or mobile device from our server or a third-party service provider, is active only while you are connected to the website and is deactivated or deleted thereafter. We may combine automatically collected website usage information with your Personal Information. In those cases, we will apply this privacy policy to the combined information.

6. DURATION

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than the period of time in which users have an account with us. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. PARENTAL NOTICE

At Nature’s Meal, we want to help you guard your children's privacy. We encourage you to talk to your children about safe and responsible use of their Personal Information while using the Internet. The Nature’s Meal site does not publish content that is targeted to children. However, if you are concerned about your children providing Nature’s Meal any personal information without your consent, Nature’s Meal offers a Kids account. It allows parents to give parental consent for the collection, use and sharing of children’s (ages 12 and under) personal information online.

8. CUSTOMER PROFILES

As mentioned above, every registered customer has a unique personal profile. Each profile is assigned a unique personal identification number, which helps us ensure that only you can access your profile. When you register, we create your profile, assign a personal identification number, then send this personal identification number back to your

hard drive in the form of a cookie, which is a very small bit of code. This code is uniquely yours. It is your passport to seamless travel across naturesmeal.com, allowing you to download free software, order free newsletters, and visit premium sites without having to fill out registration forms with information you've already provided. Even if you switch computers, you won't have to re-register – just use your Registration ID to identify yourself.

9. HOW DO USE THE INFORMATION YOU SHARE

When you join us, you provide us with your contact information, including your email address. We use this information to send you updates about your order, questionnaires to measure your satisfaction with our service and announcements about new and exciting services that we offer. When you order from us, we ask for your credit card number and billing address. We use this information only to bill you for the product(s) you order at that time. For your convenience, we do save billing information in case you want to order from us again, but we don't use this information again without your permission. We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose. Nature’s Meal will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Nature’s Meal or the site; (b) protect and defend the rights or property of Nature’s Meal, and, (c) act in urgent circumstances to protect the personal safety of users of Nature’s Meal, its websites, or the public.

10. CALIFORNIA RESIDENTS

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not

publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from our systems.

11. INTERNATIONAL USERS

Like almost every website, our website may be accessed by an international audience. By visiting our website and providing us with data, you acknowledge and agree that your personal information may be processed for the purposes identified in this policy. In addition, such data may be stored on servers located outside your resident jurisdiction and in jurisdictions which may have less stringent privacy practices than your own. By providing us with your data, you consent to the of such data.

12. ENFORCEMENT

If for some reason you believe Nature’s Meal has not adhered to these principles, please notify us by email at info@naturesmeal.com, and we will do our best to determine and correct the problem promptly. Be certain the words Privacy Policy are in the Subject line.

 

LAST UPDATED MAY 1, 2023