Shipping Policy

At Nature’s Meal, we strive for same or next-business-day fulfillment from the date an order is placed. The number of days it takes to receive your purchase depends on the delivery method selected at checkout. If you’re experiencing any delays with your shipment, please email us at info@naturesmeal.com with your order number and we’ll be pleased to assist.

· Free Shipping: We offer free shipping for orders of at least $50.00 before tax for destinations within the contiguous lower 48’s of the United States and the District of Columbia. Orders to Alaska and Hawaii are not eligible for free shipping and will be charged for standard shipping.

· Standard shipping rates will apply for orders less than $50.00.

Refund & Return Policy

At Nature's Meal, we stand behind our products 100%. If for any reason you are not satisfied with any Nature’s Meal product purchased from www.naturesmeal.com, we will replace or exchange the product or offer a refund within 30 days of purchase. *

Please note that because we are unable to control the quality of our products sold other than directly through www.naturesmeal.com, the Nature’s Meal 30 Day Guarantee does not apply to products purchased from any source other than www.naturesmeal.com and not from other third-party websites or retail stores. Customers should consult the return policy of the original place of purchase.

*Nature’s Meal 30-Day Guarantee is not valid for clearance items.

How to Claim the Guarantee:

You must submit your request within 30 days of the date of purchase.

To submit a guaranteed request, please email us at info@naturesmeal.com and provide us with the following information: name of product, date of purchase, proof of purchase and reason for dissatisfaction (additional information may be required). Please note that you are responsible for costs incurred in mailing your documentation and proof of purchase. Please allow 2 billing cycles for the refund credit to appear on your credit card statement. The original packing slip is required for reimbursement.

Guarantee Guidelines

*Nature’s Meal reserves the right to verify information, require valid proof of purchase, and to deny in full, the 30-Day Guarantee request in its sole discretion. You will be responsible for paying your own shipping costs to return your article unless the article is defective. Shipping costs are not refundable. If you receive a refund, the return shipping cost will be deducted from your refund. Depending on where you live, the time it takes for your exchanged product to reach

you may vary. We encourage you to consider using a trackable shipping service or purchasing shipping insurance as we cannot guarantee that we will receive your returned article.

Discount Policy

Nature’s Meal periodically offers discount codes for sales and promotions. These should be entered at checkout. Discount codes are only available for a limited as specified with each applicable code.

Discount Code Information:

1. Discount codes may not be combined or applied to prior orders.

2. Discount codes may not be used on Sale/Clearance items unless otherwise stated.

3. Discount codes apply to in-stock merchandise only.

4. Discounts codes do not apply to gift card purchase, shipping tax or other fees unless specified in the promotion.

5. To apply a discount code to your order, follow the prompts in the Cart while checking out. Your subtotal will be adjusted accordingly.

 

Last updated 5-1-23